Policies & Notices

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Pricing Policies

All VisionWeb services are governed by the Terms & Conditions and the Privacy Policy.

VisionWeb’s Eyecare Product Ordering Service
VisionWeb’s eyecare product ordering service is available at no charge for users. Each VisionWeb membership allows access for up to 10 individual users. This includes one primary user, and up nine additional users. The additional users are given access via the primary user.

Each membership is considered "registered" upon successful validation of its first supplier account. This occurs when a supplier returns verification that the user's account is valid, and that supplier honors orders using the specified account number via VisionWeb.

No monthly statement will be presented for VisionWeb’s eyecare product ordering service. Users are not obligated to a term contract, and can terminate the relationship at any time without cause.

For more information on VisionWeb’s eyecare product ordering service, view the “Eyecare Providers” section of the VisionWeb site, or contact VisionWeb Customer Service at (800) 874-6601 or email customerservice@visionweb.com.

VisionWeb’s Insurance Transaction Processing Service
Subscribers to VisionWeb’s insurance transaction processing service will be billed on a monthly basis for the specified subscription level. Pricing packages are customized for all subscribers. Please contact us at (800) 590-0873 for complete pricing information.

For more information on VisionWeb’s insurance transaction processing service, view the “Eyecare Providers” section of the VisionWeb site, or contact an enrollment consultant at (800) 590-0873 or email sales@visionweb.com.